Privacy Policy

Website Privacy Policy

Transparency in information is fundamental to us as a company to establish a relationship of trust with the people involved in our project, as well as with our suppliers and clients. Protecting the personal data of those who trust us is of vital importance, and through this Privacy Policy, we want to inform you how we collect, process, and use such data.

This privacy policy establishes the guidelines under which the company processes the personal data voluntarily provided by our users through the website.

This Policy applies whenever data is provided to the company, which will be responsible for your data (Data Controller), through any of the contact forms or subscription forms where personal data (such as name, email, etc.) is collected.

OUR COMMITMENTS

• To respect the privacy of our users and process personal data with their consent.
• To process only the personal data strictly necessary to provide the requested service, treating it securely and confidentially, taking necessary measures to prevent unauthorized access and misuse.
• Not to use personal data for purposes for which we have not previously obtained consent.
• Not to disclose personal data to third parties or share it.
• To retain personal data only for the time strictly necessary for the specific purpose for which it was provided.

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA

WHAT IS PERSONAL DATA AND PERSONAL DATA PROCESSING

Personal data is any information about an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

Additionally, the processing of personal data includes any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

WHAT PROCESSING WE CARRY OUT ON YOUR PERSONAL DATA AND FOR WHAT PURPOSES

• User information request

Manage the information request submitted by the user through the contact form and/or email address, postal address, and/or telephone number provided on the website.

• Blog comment management

Manage the sending and receiving of comments left by the user on the blog.

WHAT PERSONAL DATA WE COLLECT

Through our website, we may collect personal data for various purposes:

• User information request

We will collect any personal data that you provide to us in relation to the query raised.

• Blog comment management

Any data provided when posting the corresponding comment.

Depending on the purpose for which the data is provided, only strictly necessary data will be required. It is important for the user to be aware of the data they provide and the purpose for which they do so because by providing it, they are consenting to our collection, storage, and use of such data for the required purpose, and may withdraw consent at any time through appropriate channels, with consent of the interested party being the legal basis for the processing of their personal data.

WHAT IS THE LEGAL BASIS FOR PROCESSING PERSONAL DATA

In accordance with current data protection regulations, we require a legal basis for the processing of your personal data. The legal basis is your consent.

WHAT RIGHTS YOU HAVE REGARDING THE PERSONAL DATA PROVIDED

As a user, you may exercise the following rights:

• Right of access: You have the right to obtain confirmation from the company as to whether or not your personal data is being processed, and if so, what data is being processed.
• Right to rectification: You have the right to obtain from KTL LADDERS S.L. the rectification of inaccurate personal data concerning you. In the request for rectification, you must specify the data you wish to be modified.
• Right to object: You have the right to object at any time, for reasons relating to your particular situation, to the processing of personal data concerning you based on the legitimate interests pursued by the company. In this case, the company will cease processing personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
• Right to erasure: You have the right to obtain from KTL LADDERS S.L. the erasure of personal data concerning you.
• Right to data portability: You have the right to have the company transfer your personal data to another data controller. This right can only be exercised when processing is based on consent or on a contract and is carried out by automated means.
• Right to restriction of processing: You have the right to request that we suspend the processing of your data when: you contest the accuracy of the data, while KTL LADDERS S.L. verifies such accuracy; or you have objected to the processing of your data, while verifying whether the legitimate grounds of KTL LADDERS S.L. override yours as the data subject.

You may exercise these rights at any time, in writing and by proving your identity, directed to the data controller at the address provided above.

Additionally, you may lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data infringes applicable legislation.

SECURITY AND STORAGE OF DATA

We will retain data for the time strictly necessary to provide the requested service and until the data subject requests its deletion, adopting appropriate technical and organizational measures against unauthorized or unlawful processing and against accidental loss, destruction, or damage, making every effort to protect and keep them secure.

WHAT PERSONAL DATA WE SHARE WITH THIRD PARTIES

No data transfers are planned except in cases where there is a legal obligation or necessary communication in order to provide the requested service adequately. There are no planned international data transfers.